SHIPPING
We offer international shipping to all destinations except the Russian Federation, Cuba, Iran, North Korea and Syria.
- Shipping rates and delivery times -
United Kingdom:
• Free shipping on all orders.
• Royal Mail: 1–3 business days.
United States:
• $32 shipping.
• Free shipping on orders of US $325 or more.
• FedEx: 3–5 business days.
Europe:
• €30 shipping.
• Free shipping on EU orders of €300 or more.
• FedEx: 2–4 business days.
International:
• £30 shipping.
• FedEx: 3–5 business days.
Any applicable shipping charges will be shown at checkout. Delivery times are estimates and apply from the date of dispatch.
- Order confirmation and dispatch -
Once your order has been placed, you will receive an order confirmation email.
Orders are dispatched Monday to Friday between 9am and 1pm UK time, excluding UK bank holidays. Orders placed on a Saturday, Sunday or UK bank holiday will be packed and dispatched on the following working day.
Once your order has been dispatched, you will receive a shipment confirmation email containing your tracking number.
We are unable to take responsibility for transit delays or customs clearance issues, but we will do our best to assist if these problems occur.
- Duties and taxes -
United States, European Union and Canada
Taxes and duties are included at checkout for orders delivered to the United States, European Union and Canada. You will not be asked to pay additional duties or import taxes upon delivery.
Other international destinations
For orders delivered outside the UK, United States, European Union and Canada, customs duties or import taxes may apply and are the responsibility of the recipient. Where applicable, the shipping carrier will request payment before delivery.
Debute is unable to predict these charges in advance, as they are determined by the customs regulations of the destination country. We recommend contacting your local customs office for more information.
- Contact us -
If you have not received your tracking details or have any questions about your delivery, please contact us at hello@debute.co.uk.